Patient Testimonials » What Patients Have Said
I am a primary school teacher.
I used to have a phobia about attending the dentist. It started as a result of having unpleasant treatment as a child and I used to over-worry about it. Even thinking about going would make me really, really anxious and I avoided going. I had an abscess when I was pregnant and so I eventually had to go. The dentist I saw then was patronising and rude about my nervousness making me feel like I was really pathetic. After this I did not go at all for about 6 years. About 10 years ago we moved houses along with our three small children. I decided I needed to set them a good example and start going regularly. I was determined that they would not be afraid about not going to the dentist too. I saw an advert for Dr Zaman’s practice which advertised itself as being for nervous patients.
As I made the initial phone call I was extremely anxious but the receptionist reassured me that they would be able to help. The first time I went to see him I can remember it was a real ordeal for me. I was shaking and my husband took me but I knew I wanted to go through with it. I had explained to Dr Zaman that I was very nervous patient and the first few times I attended we just had a chat and he did not do any treatment. This was to get me used to going to the dentist, to the surgery and to him. He was so reassuring and gave me as much time as I needed. He made me feel like it was all right to be frightened. He did not make me feel small or stupid for being so anxious and scared. He has always been kind and very patient with me. I remain nervous but I can cope with this because I know Dr Zaman understands that.
Dr Zaman is also very nice with my children who have been going to see him since they were small. He has always given them plenty of time and would always say that they could come back again if they needed more time to prepare themselves rather than doing any treatment or check up there and then if they were not happy. He behaves exactly the same towards children and adults in my experience. Some dentists treat children in a different manner. The orthodontist my daughter sees clearly works a lot with children but he does not communicate well. He takes no time to put them at ease. I would expect him to make some extra effort wtih children if not with adults but he does not. By contrast Dr Zaman has made us all feel at east at the surgery.
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